Returns are accepted within 7 days of delivery for unworn, unwashed items in original packaging.

To be eligible for a return, items must:

• Be unused, unwashed, and in original condition.
• Include all original tags and packaging.
• Not be damaged due to misuse or mishandling. 

We do not accept returns or refunds for:

• Customized or personalized items (e.g., custom text, design, or color).
• Sale or clearance items.
• Orders with incorrect information provided by the customer (e.g., wrong size, color, or shipping address).

If you receive an item that is damaged, misprinted, or incorrect:

• Please contact us within 48 hours of delivery.
• Include clear photos of the issue.

We will either:

• Send a replacement at no extra cost or Issue a full refund.

For items returned due to our error, we cover all shipping costs and offer a full refund.

If the refund request is made at your own discretion, a $15 restocking fee for each item will apply. In such cases, we can only process a maximum refund of 100% of the physical product value minus the restocking fee.

Shipping fees and shipping protection are non-refundable.

Refunds will be processed within 5–10 business days via your original payment method.

If you’d like to initiate a return or have questions, please contact us at:

Email: support.chaoticclub@gmail.com

Note: This policy may be updated or changed during sales or special promotions. Please check carefully before placing your order.