Customer Support
7-Day Return Eligibility
Returns are accepted within 7 days of delivery for unworn, unwashed items in original packaging.
Condition of the Product
To be eligible for a return, your item must be in the same condition that you received it. This means the apparel must be brand new, unworn, unwashed, and still in its original packaging. Any item that shows signs of wear, smells of perfume or detergent, or has been altered from its original state will not be accepted for a return or refund.
Mandatory Documentation
Clear photo or video evidence is mandatory to verify the product's condition or reported issue before we can process your request. This documentation helps our production team ensure a swift resolution for you.
Valid Reasons & Authorization
We cover returns for wrong products, printing defects, or items not as described. You must contact us for authorization before sending any items back; unauthorized returns will not be processed.
Size & Product Exchanges
For size or product exchanges, please contact our support team directly. We will check availability and provide specific instructions to ensure you get the perfect fit.
Processing Shipping
Custom-printed items require 1-2 business days for production and quality checks before shipping
Standard shipping within the United States typically takes 7-10 business days via USPS, UPS, or FedEx.